Your Privacy, Made Clear

This Privacy Policy explains how Fantomtally (“we”, “us” or “our”) gathers, uses, stores and safeguards personal information when you browse our website, open an account or use our trading and support services. It should be considered alongside the Terms of Use and applies to website visitors as well as registered users.

Information we may gather

We may request identity information such as your given and family name, contact details including your email address and phone number, country of residence, IP address, device and technical data, account settings, and material submitted through forms, support conversations or payment verification. Certain information is needed to create an account and handle deposits or withdrawals; other data helps protect access and maintain dependable service.

How your information is used

• To open, verify and administer your account
• To deliver platform tools, market charts and customer assistance
• To meet legal, anti-fraud and applicable regulatory duties
• To strengthen reliability, identify improper use and protect logged-in sessions
• To send account-related service messages, including deposit confirmations and maintenance information

How we help keep data secure

We use technical and organisational safeguards suited to the risks involved. Depending on the service, these may include SSL encryption in transit, controlled permissions, records of sensitive access and two-step verification. No safeguard offers absolute protection, so contact [email protected] promptly if you suspect unauthorised access to your account.

Your privacy choices and rights

Subject to the laws applicable to you, you may be entitled to access, amend, limit or remove certain personal information, or object to particular forms of processing. To make a request, email [email protected] with “Data rights” in the subject line and include the email address associated with your account. We may carry out proportionate identity checks before replying.

Data retention and authorised recipients

We keep information only for the period needed to operate the service, meet legal duties or handle disputes. Selected professional providers, including hosting services, payment processors and transactional email platforms, may handle information for us under documented instructions, contractual safeguards and suitable security measures.

Cookies and device data

Our website may use cookies and comparable tools to preserve sessions, support platform security and assess general visitor activity. Browser settings can be used to limit some cookies, although this may affect functions such as signing in or remembering your preferences.

Contacting us about privacy

If you have questions about this policy or wish to exercise data rights, please contact us at [email protected]. We will aim to respond clearly and within a reasonable period, subject to any checks that may be required.